Your First Custom Sign? A Step-by-Step Guide to the Process
Ordering your first custom sign can feel overwhelming, but it doesn't have to be. This comprehensive guide walks you through every step of the process, from initial consultation to final installation.

As a leading provider of custom signage in Northwest Ohio, we understand that ordering your first custom sign can seem daunting. With so many options, materials, and considerations, it's natural to feel uncertain about where to start. This guide will demystify the process and help you feel confident about your decision.
What Types of Questions Should I Ask?
Asking the right questions is crucial for getting the sign you want at a price you can afford. Don't be afraid to ask detailed questions—a reputable sign company will welcome your curiosity and provide comprehensive answers.
A List of Key Questions with Detailed Answers, Positioning Signs Solutions of Ohio as a Transparent Partner
We believe in complete transparency throughout the custom sign design process. Here are the essential questions you should ask, along with the answers you can expect from a professional sign company.
Essential Questions to Ask Your Sign Company
- • What's included in the price? - Materials, installation, permits, warranties
- • How long will the process take? - Design, production, and installation timeline
- • What materials are best for my needs? - Durability, appearance, and cost considerations
- • Do you handle permits? - Local regulations and compliance requirements
- • What's the warranty coverage? - Protection for your investment
- • Can I see examples of your work? - Portfolio and references
Design Questions
- • Do you provide design services? - Professional design expertise
- • How many revisions are included? - Design refinement process
- • Can you work with my existing brand? - Logo and color integration
- • What file formats do you need? - Artwork requirements
- • Do you provide digital mockups? - Visual preview of final product
Installation Questions
- • Who handles the installation? - Professional installation team
- • What equipment is needed? - Installation requirements
- • How long does installation take? - Timeline and disruption
- • What if there are issues? - Problem resolution process
- • Do you provide maintenance? - Ongoing care and service
Understanding the True Cost of Custom Signs
Custom signs vary widely in price, and understanding what drives costs helps you make informed decisions about your investment. Don't just look at the bottom line—consider the value and longevity of your sign.
Cost Breakdown: What You're Paying For
Design and Planning
- • Professional design - Graphic design expertise
- • Site assessment - Location evaluation
- • Permit coordination - Regulatory compliance
- • Engineering - Structural calculations
- • Project management - Coordination and oversight
Production and Installation
- • Quality materials - Premium substrates and hardware
- • Precision manufacturing - Advanced equipment and techniques
- • Professional installation - Experienced installation team
- • Equipment and tools - Specialized installation equipment
- • Quality assurance - Testing and verification
The Signs Solutions Process: Demystifying the Project from A to Z
Our proven process ensures your custom sign project runs smoothly from concept to completion. Understanding each step helps you know what to expect and when to expect it.
Highlight the In-House Design and Expert Project Management
At Sign Solutions of Ohio, we handle every aspect of your sign project in-house, from initial design to final installation. This integrated approach ensures quality, consistency, and accountability throughout the entire process.
Our Complete In-House Process
Initial Consultation
We discuss your needs, budget, and timeline to understand your vision and requirements.
Site Assessment
Our team evaluates your location, taking measurements and assessing installation requirements.
Design Creation
Our in-house designers create custom artwork that reflects your brand and meets your goals.
Permit Coordination
We handle all necessary permits and ensure compliance with local regulations.
Production
We manufacture your sign using state-of-the-art equipment and premium materials.
Professional Installation
Our experienced installation team ensures perfect placement and secure mounting.
Quality Assurance
We verify everything meets our high standards and your expectations.
Timeline Expectations: From Concept to Installation
Understanding the timeline for your custom sign project helps you plan effectively and manage expectations. While every project is unique, here are general timeframes you can expect.
Standard Timeline
- • Consultation: 1-2 hours
- • Design phase: 3-7 days
- • Permit processing: 1-4 weeks
- • Production: 1-3 weeks
- • Installation: 1-2 days
- • Total project: 3-8 weeks
Rush Options
- • Express design: 24-48 hours
- • Rush production: 3-7 days
- • Same-day installation: Available for some projects
- • Emergency signage: 24-72 hours
- • Additional fees: May apply for rush services
Understanding Sign Permits and Regulations
Sign permitting is one of the most confusing aspects of ordering a custom sign. Local regulations vary widely, and navigating the permit process can be overwhelming for first-time buyers.
What You Need to Know About Local Regulations
Sign regulations exist to maintain community aesthetics and ensure public safety. Understanding these requirements helps you avoid costly delays and compliance issues.
Common Permit Requirements
- • Size limitations - Maximum sign dimensions
- • Height restrictions - Maximum sign height
- • Setback requirements - Distance from property lines
- • Illumination rules - Lighting restrictions and requirements
- • Material restrictions - Approved sign materials
- • Design guidelines - Aesthetic requirements
Signs That Usually Need Permits
- • Permanent signs - Storefront, monument, pylon
- • Illuminated signs - LED, neon, backlit
- • Large banners - Over certain size limits
- • Building-mounted signs - Channel letters, wall signs
- • Freestanding signs - Monument, pole signs
Signs That Usually Don't Need Permits
- • Temporary banners - Short-term displays
- • Window graphics - Interior-facing displays
- • Small directional signs - Under size limits
- • Real estate signs - Property sale/rental signs
- • Political signs - Campaign signage
Installation: What to Expect on Installation Day
Sign installation is the final step in your custom sign project. Understanding what happens during installation helps you prepare and ensures a smooth process.
Professional Installation Process
Professional installation ensures your sign is properly positioned, securely mounted, and ready to make a lasting impression. Our experienced team handles every aspect of the installation process.
Installation Day Checklist
Site Preparation
Clear the installation area and ensure access for equipment and materials.
Equipment Setup
Installation team arrives with necessary tools and equipment.
Mounting and Positioning
Sign is carefully positioned and securely mounted according to specifications.
Electrical Connection
If illuminated, electrical systems are connected and tested.
Final Inspection
Sign is inspected for quality, alignment, and functionality.
Cleanup and Documentation
Site is cleaned up and installation documentation is provided.
What to Do If Issues Arise
Even with the best planning, issues can sometimes arise during installation. Knowing how to handle these situations ensures your project stays on track.
Common Installation Issues and Solutions
- • Weather delays - Installation rescheduled for safety
- • Site access issues - Alternative installation methods
- • Structural concerns - Engineering adjustments made
- • Electrical complications - Licensed electrician consultation
- • Design adjustments - On-site modifications if needed
Maintenance and Care: Protecting Your Investment
Your custom sign is an investment in your business's future. Proper maintenance ensures it continues to look great and function properly for years to come.
Regular Maintenance
- • Cleaning - Regular washing to remove dirt and debris
- • Inspection - Check for damage, loose hardware, or wear
- • Lighting maintenance - Replace bulbs and check electrical
- • Landscape care - Trim vegetation around the sign
- • Weather protection - Address any weather-related damage
Professional Services
- • Annual inspections - Professional assessment of condition
- • Repair services - Fix damage or wear issues
- • Upgrade options - Modernize lighting or technology
- • Replacement parts - Hardware and component replacement
- • Emergency service - Quick response for urgent issues
Making the Right Choice: Working with the Right Sign Company
Choosing the right sign company is as important as choosing the right sign. A reputable, experienced company will guide you through the process and ensure you get exactly what you need.
Signs of a Professional Sign Company
- • Experience and expertise - Years of experience in the industry
- • Portfolio and references - Examples of previous work and satisfied customers
- • Licensing and insurance - Proper business credentials and protection
- • Transparent pricing - Clear, detailed quotes with no hidden fees
- • Warranty coverage - Comprehensive protection for your investment
- • Customer service - Responsive, helpful communication throughout the process
Customer Success Story
"As a first-time sign buyer, I was nervous about the process. Sign Solutions of Ohio walked me through every step, answered all my questions, and made me feel confident about my decision. The final result exceeded my expectations, and the installation was completed perfectly on schedule." - Lima Small Business Owner
Ordering your first custom sign doesn't have to be overwhelming. With the right information and the right partner, the process can be smooth, enjoyable, and rewarding. Your custom sign will be an investment that pays dividends in increased visibility, professional appearance, and business growth for years to come.
Start Your Custom Sign Project with a Free Consultation
Ready to begin your custom sign journey? Schedule a free consultation and get expert guidance on your project.

Mike Powell
Owner, Sign Solutions of Ohio
With over 14 years of experience, Mike has guided hundreds of first-time sign buyers through the custom sign process. His commitment to transparency and customer education ensures every client feels confident about their sign investment.